Terms & Conditions

Description of SMS Use Cases

By checking the consent boxes on our forms, you agree that Trueworks Media may send you text messages for the following purposes:

• Non-marketing (transactional) messages: appointment reminders, scheduling confirmations, follow-up communications about your consultation request, and messages related to a service or inquiry you initiated.
• Marketing and promotional messages: special offers, discounts, new product and service updates, and similar promotional content sent to the phone number you provided.

Message frequency varies depending on your selections and your interactions with us. Each type of consent is collected separately, and you may opt in to one, both, or neither.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. Opting out of marketing messages will not affect transactional messages related to an active request or appointment, which you can also stop by contacting us. For assistance at any time, reply HELP to any message. You may also opt out of marketing emails by using the unsubscribe link included in every email, or by contacting us using the details below.

Customer Support Contact

For help with your account, messages, or any questions about these terms, contact Trueworks Media at 1-866-989-9068 or support@trueworksmedia.com, or by mail at 4290 Bells Ferry Road, STE 134-2273, Kennesaw, GA 30144.

Message and Data Rates

Message and data rates may apply to any text messages you receive from us. Frequency of messages varies. You are responsible for any charges imposed by your mobile carrier. Check with your carrier if you have questions about your messaging plan.

Carrier Liability Disclaimer

Trueworks Media is not responsible for delays, failures, or errors in message delivery caused by your mobile carrier, network limitations, or other factors outside our reasonable control. Carriers are not liable for delayed or undelivered messages. We make no guarantee that any particular message will be delivered or received.

Age Restrictions (18+)

Our website and messaging services are intended for business use and are available only to individuals who are at least 18 years of age. By using this website or submitting any form, you confirm that you are 18 years of age or older.

Link to Privacy Policy

For details about what information we collect, how we use it, SMS opt-in details, cookies and tracking, data security, user rights, and our mobile information sharing statement, please review our Privacy Policy.

General Terms

• Acceptance: By accessing and using the Trueworks Media website, you agree to these Terms and Conditions. If you do not agree, please do not use the website.
• No guaranteed results: We describe our services in terms of the outcomes they are designed to support — such as faster response, recovered opportunities, and more booked appointments. We do not guarantee specific revenue, rankings, lead volume, appointment counts, or any other particular result.
• Consultation requests: Submitting a consultation request does not create a binding service agreement. Any engagement for services will be governed by a separate agreement between you and Trueworks Media.
• Intellectual property: The content on this website, including text, graphics, and logos, is owned by Trueworks Media and may not be reproduced without permission.
• Limitation of liability: Trueworks Media is not liable for any indirect or consequential damages arising from the use of this website. Your use of the site is at your own risk.
• Updates: We may update these Terms from time to time. Changes will be posted on this page with an updated revision date.