Privacy Policy

1. What Information Is Collected

When you interact with the Trueworks Media website — including submitting a consultation request, a quick call-back request, a business financing inquiry, or a free resource request — we may collect the following information:

• Your name and your company or business name
• Your business email address
• Your business or mobile phone number
• Your service area and approximate monthly lead or call volume
• Details you share about your follow-up challenges or financing needs
• Standard technical information such as browser type, device type, pages visited, referring URL, and IP address, similar to most websites

2. How User Data Is Used

We use the information we collect to:

• Respond to your consultation request and schedule a call with you
• Provide information about our services
• Follow up on business financing inquiries and connect you with available financing and credit program information
• Send requested resources, such as a missed-call cost audit
• Improve our website and the content we offer

We do not sell your personal information.

3. SMS Opt-In Details

Our forms include two separate SMS consent checkboxes so you can choose exactly what you agree to receive:

• Non-marketing messages: appointment reminders, follow-up communications, and other transactional messages related to your request. Message frequency varies. Message and data rates may apply. Text HELP for assistance, reply STOP to opt out.
• Marketing and promotional messages: special offers, discounts, new product updates, and similar communications sent to the phone number you provided. Frequency may vary. Message and data rates may apply. Text HELP for assistance, reply STOP to opt out.

Each consent is optional and collected separately. You may opt in to one, both, or neither. You can opt out at any time by replying STOP to any message. For help, reply HELP.

4. Cookies and Tracking Practices

This website uses cookies and similar tracking technologies to operate the site and understand how it is used, including:

• Essential cookies: required for the site and its forms to function properly.
• Analytics and advertising: we use tools such as Google Tag Manager and the Meta Pixel to measure conversions and improve our marketing. These tools may set cookies to attribute form submissions and other actions to the campaigns that brought you here.
• Chat widget: our website chat and voice agent tools may use cookies or local storage to remember your conversation within your browser session.

You can control or delete cookies through your browser settings. Disabling essential cookies may affect site functionality.

5. Data Security

We take reasonable administrative, technical, and physical precautions to protect the information you submit through our website. Forms are transmitted over HTTPS, and we use reputable third-party service providers to manage lead data and communications. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You submit information at your own risk.

6. User Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time — via the unsubscribe link in emails, by replying STOP to text messages, or by contacting us directly

To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe.

7. Mobile Information Sharing Statement

By providing your mobile phone number and checking either consent box, you agree to receive text messages from Trueworks Media at that number. Your mobile information is not sold, and it is not shared with third parties for the purpose of independently marketing to you. It is shared only with the service providers that help us operate our messaging and lead-management systems, and as otherwise described in this policy. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance.

Contact Us

If you have questions about this Privacy Policy, contact us at support@trueworksmedia.com or 1-866-989-9068, or by mail at 4290 Bells Ferry Road, STE 134-2273, Kennesaw, GA 30144.

Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.