Turn More Leads Into Customers, Automatically
Trueworks Media helps small, growing, and startup businesses recover missed calls, follow up with every lead, book more appointments, and generate more customer reviews — without adding more manual work.
Or call 1-866-989-9068The Automated Customer Journey
How Small & Startup Businesses Quietly Lose Customers
You don't lose customers because you're bad at what you do. You lose customers because the follow-up breaks down while your team is busy running the business — or because you haven't yet built a system to capture and respond to every inquiry.
Calls go unanswered
Your team is busy with customers, so calls get missed and the caller simply calls the next company.
Web leads sit for hours
Online form submissions sit in an inbox instead of getting an immediate response.
Quotes aren't followed up
Unsold estimates go cold because no one has time to circle back.
Customers forget appointments
Without reminders, no-shows eat into your day and your revenue.
Happy customers aren't asked for reviews
Satisfied customers leave happy but never think to leave a review.
Lead info is scattered
Leads live across notebooks, inboxes, and texts — so things fall through the cracks.
The Lead Recovery System
One connected system that ties your calls, forms, text messages, email, scheduling, CRM, follow-up, and review requests together — so no lead falls through the cracks.
Explore the full systemHow Much Are Missed Calls Costing You?
Slide the values below to estimate the revenue sitting in your missed calls every year. This is an illustrative estimate to help you see the opportunity — not a guarantee of results.
The share of missed-call opportunities an instant text-back and follow-up system could realistically re-engage. Adjust to match your expectations.
Missed Opportunities / Year
624 calls
Potentially Recoverable Jobs / Year
218 jobs
Estimated Recoverable Revenue
$98,100
≈ $8,175 / month
Estimates are for illustration only and depend on your industry, response time, and follow-up process. Trueworks Media does not guarantee specific revenue, leads, or bookings.
A Simple Path From Lead to Booked Job
Four stages that turn more of your existing leads into completed work.
Capture every opportunity
Calls, web forms, chat, and missed calls all flow into one system so a lead is never lost because no one was at the desk.
Respond immediately
New leads get an instant text and email acknowledgment so the customer stops shopping and waits for you.
Follow up until they act
Automated sequences nurture new leads and re-engage unsold estimates until the customer books or declines.
Track appointments and results
Appointments land on your calendar, reminders go out, and every lead's status is visible in your CRM.
Every Feature Tied to a Business Outcome
These aren't software features for their own sake. Each one exists to help your business respond faster, recover opportunities, and book more work.
Missed-Call Text-Back
Stop losing customers to unanswered calls
When a call goes unanswered, the caller instantly gets a text that acknowledges them and guides them to the next step.
Automated Estimate Follow-Up
Recover unsold quotes
Sequences re-engage estimates that went cold, sending helpful reminders until the customer books or declines.
AI Website Chat
Capture leads after hours
Website chat answers questions and captures lead details when your team can't pick up the phone.
Appointment Reminders
Reduce no-shows
Automatic text and email reminders keep appointments on the calendar and customers informed.
Review Generation
Build your reputation
Review requests go out automatically after a completed job, at the moment customers are happiest.
Connected CRM
See where every lead stands
One pipeline for leads, estimates, appointments, and conversations — no more scattered notes.
Website Conversion
Turn visitors into booked jobs
Mobile-friendly sites with clear service pages and CTAs that guide visitors to call or book.
Industries We Help
Every business model has its own customer journey. Trueworks Media helps businesses across Metro Atlanta and nationwide capture inquiries, organize leads in a connected CRM, respond to missed calls, automate follow-up, book appointments, and request customer reviews.
HVAC Companies
Residential & Commercial HVAC
Recover missed calls while technicians are in crawlspaces or on roofs, follow up automatically on unsold repair or replacement estimates, send seasonal maintenance reminders, and collect Google reviews from satisfied homeowners.
Plumbers
Plumbing & Drain Services
Instantly text back emergency calls before the customer calls the next shop on Google. Organize leads in a central CRM, follow up on water heater or pipe repair quotes, and send automated appointment confirmations.
Roofers
Roofing & Exterior Contractors
Capture inspection requests from website forms and ads immediately. Follow up on insurance claim estimates and roof replacement bids through scheduled messages until the homeowner books or decides.
Electricians
Electrical Contractors
Never lose high-value panel upgrades, EV charger installations, or rewiring inquiries to slow replies. Missed-call text-back and instant email replies keep your company top-of-mind.
Cleaning Companies
Residential & Commercial Cleaning
Capture quote requests for deep cleans, move-outs, and recurring service. Automate appointment reminders to minimize lockouts, and trigger review requests once the clean is complete.
Auto Repair Shops
Automotive & Collision Services
Text callers back automatically when technicians and service advisors are busy in the bays. Provide easy appointment requests, send status updates, and request Google reviews after service completion.
Hair Salons & Barbershops
Personal Care & Styling
Reduce empty chairs and costly no-shows with automated SMS confirmations, easy online booking links, and friendly re-booking reminders when clients are due for their next appointment.
Spas & Wellness Centers
Wellness, Massage & Esthetics
Capture package inquiries and treatment requests 24/7. Automate pre-visit intake information, confirm appointment details, and nurture existing clients with seasonal service offerings.
Real Estate Agents
Agents, Brokers & Property Teams
Speed to lead is critical in real estate. Automatically text new Zillow, Facebook, or web leads within seconds, route inquiries into your CRM pipeline, and schedule private showings or consultations.
Dentists & Dental Clinics
General & Cosmetic Dentistry
Help prospective patients request consultations online, automate appointment reminders to lower cancellation rates, and systematize post-treatment review requests that boost local practice visibility.
Insurance Agents
Independent & Agency Brokers
Organize auto, home, life, and commercial policy inquiries in one CRM pipeline. Automate multi-step quote follow-ups so warm leads don't drift away to competing carriers.
Restaurants & Caterers
Hospitality & Event Catering
Don't lose high-ticket catering orders or private dining reservations during busy dinner rushes. Automatic missed-call text-back and web forms capture event details immediately for your team.
Fitness Studios & Gyms
Boutique Fitness, Gyms & Personal Trainers
Instantly respond to trial pass and membership inquiries, send class check-in reminders, re-engage former members through seasonal promotions, and encourage Google reviews from loyal members.
Musicians & Event Businesses
Live Entertainment, DJs & Event Vendors
Streamline gig inquiries, private event bookings, and wedding consultations into a single pipeline. Automate date availability responses, contract reminders, and post-event review requests.
See How We Can Help Your Business
Whether you run a service trade, a local clinic, or a hospitality venue, we'll review your current lead process, missed calls, and follow-up gaps during a free 15-minute consultation.
Ready to Recover Lost Calls and Scale Your Business?
Explore how our connected CRM and automated follow-up can help your company convert more inquiries into booked work.
Business Financing & Working Capital
While our CRM and automated systems handle lead recovery and customer communication, Trueworks Media also helps established business owners explore practical financing options to fuel tangible growth.
Equipment & Tools
Upgrade or replace specialized machinery, diagnostic gear, and tools required for larger contracts.
Commercial Vehicles & Fleets
Add service vans, trucks, or repair fleet units to put more technicians on the road.
Inventory & Materials
Secure bulk discounts, buy supplies in advance, and handle high-volume seasonal spikes.
Staffing & Payroll Support
Bring on key technicians, project leads, or administrative staff during rapid expansion periods.
Working Capital & Cash Flow
Smooth over 30-to-90 day invoice payment cycles and keep day-to-day operations moving without stress.
Facilities & Business Expansion
Open a second location, expand shop floor space, or fund marketing campaigns into new service territories.
Keep CRM Operations & Financing Inquiries Distinct
We believe your marketing technology and your capital strategy should each have dedicated attention. Our financing consultation helps identify whether equipment lease financing, revolving lines of credit, invoice-based working capital, or 3,000+ vendor credit lines match your company's credit profile and timeline.
Ready to review available capital programs? Use our designated financing inquiry form below. Inquiries are handled separately from general customer service calls.
Explore Business Financing Options
Provide basic information about your company and funding needs. We'll review your readiness and share appropriate financing options.
Built for Small, Growing & Startup Businesses
Whether you're an established business that wants to convert more of the leads you already get, or a startup that needs a professional website, lead capture, and follow-up system from day one, we help you respond faster, stay organized, and book more work. We work across many industries — with a particular focus on service businesses.
HVAC contractor?See our HVAC specialization →What Faster Follow-Up Can Do
We share verified results from real clients. The categories below show the kinds of improvements we track — specific figures will appear here once client results are verified.
Response-Time Improvement
How quickly new leads receive a response after first contact.
[Verified client result goes here]
Recovered Opportunities
Calls and leads that would have been lost, now re-engaged.
[Verified client result goes here]
Booking Improvements
More leads converting into booked service appointments.
[Verified client result goes here]
Case Studies
Verified results from real clients we've worked with.
[Verified client result goes here]
How Much Is Every Missed Call Costing Your Business?
Get a free missed-call cost audit for your business. Tell us your average call volume and ticket size and we'll show you the opportunities that may be slipping through — plus how faster follow-up could recover them.
- See where unanswered calls and slow follow-up cost you customers
- Get a simple breakdown of recoverable opportunities
- No obligation — just a clear picture of what's possible
Free Missed-Call Cost Audit
Delivered to your inbox. No spam.
Based in Kennesaw, Serving Businesses Across Georgia and Beyond
Trueworks Media is based in Kennesaw and works with small and growing businesses throughout Metro Atlanta, Georgia, and businesses nationwide. We focus particularly on the counties below.
Frequently Asked Questions
Questions business owners often ask before getting started.
How Many Opportunities Are Slipping Through the Cracks?
Book a free consultation and see where faster follow-up could improve your customer journey.